Support

Questions, issues, or feedback about InCREDaBLE — the app or the dongle — start here.

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Common questions

How do I pair a new dongle?

Open InCREDaBLE, plug your dongle into the target machine, and select it from the nearby devices list when scanning starts.

Does InCREDaBLE work with any computer?

Yes — since the dongle types credentials via standard USB HID keyboard emulation, it works with anything that accepts a USB keyboard, regardless of operating system.

Is my data stored anywhere besides my phone?

No. InCREDaBLE has no server and no cloud sync — credentials are stored encrypted, locally, on your iPhone only. See our privacy policy for details.